Terms of Service

Welcome to Sole Vault. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service.

1. Authenticity Guarantee

Sole Vault guarantees that every item sold on our platform is 100% authentic. All items go through a rigorous verification process before being shipped to you. If any item is found to be counterfeit by a certified professional, we offer a full refund.

2. Order Acceptance and Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Pricing is subject to change without notice. In the event of a pricing error on the website, we reserve the right to cancel any orders placed at the incorrect price.

3. Payment & Security

We use secure, encrypted payment gateways. We do not store your credit card information on our servers. By placing an order, you warrant that you are authorized to use the designated payment method.

4. Shipping & Returns

Shipping timelines and costs vary based on your location. For detailed information, please review our Shipping & Returns policy. Returns are generally accepted within 7 days of delivery, provided the item is unworn, in its original packaging, and with all authenticity tags attached.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Sole Vault shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products.

6. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.