Policies

Shipping & Returns

Free Shipping

All India

Double-Boxed

Pristine delivery

Verified

Before dispatch

7-Day Claims

For defects

Shipping Policy

We offer fast and reliable shipping across India. All our packages are double-boxed to ensure the shoebox arrives in pristine condition.

Standard Shipping: 3–5 business days (Free on all orders)
Express Shipping: 1–2 business days (Calculated at checkout)
Order Processing: 1–2 business days for verification and packaging

Return Policy

Sole Vault operates as a curated marketplace for highly sought-after, limited-edition sneakers. Because of market volatility and the exclusivity of our inventory, all sales are considered final.

We do not accept returns, exchanges, or issue refunds for issues regarding sizing. Please ensure you know your correct size before purchasing.

Exceptions: If you receive the incorrect item, or if the item is found to be inauthentic (which our verification process guarantees against), please contact support within 48 hours of delivery to initiate a claim.