Frequently Asked Questions

Yes, every single pair on Sole Vault goes through a rigorous multi-point authenticity verification process. We source directly from official drops and trusted retail partners. We do not sell fakes, B-grades, or factory variants.

Orders are typically processed within 1-2 business days. Standard shipping within India takes 3-5 business days. Express shipping options are available at checkout.

Due to the limited nature of our products, all sales are final. However, if there is a verified defect or fulfillment error on our part, we will offer a replacement or refund within 7 days of delivery.

Once your order ships, you will receive a tracking number via email and SMS. You can also track your order status by logging into your account dashboard.